The tribe that runs the Jackson Rancheria Casino Resort is set to expand its tribal lands by more than 800 acres in Amador County. Last month the U.S. Bureau of Indian Affairs released a notice.

Stay Safe When You Visit

  • Jackson Rancheria Casino Resort has implemented a number of precautions and procedures, modifications to the physical property, and cleaning and sanitizing protocols to protect guests and employees from Covid-19.
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  • Providing casino entertainment in the Jackson and Sacramento California area. Visit Jackson Rancheria Indian Resort and Casino today! Book your stay now!
  • Please inform Jackson Rancheria Casino Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out.

While we are eager to welcome guests and employees back, the health and well-being of all is our top priority. Therefore, health & safety and social distancing protocols will be in place upon entrance to the Hotel.

NOTE: The only entrance and exit to and from the Hotel are through the skywalk on level 3 of the Casino parking garage.

Here is what you can expect when you visit the hotel:

  • A short self-health screening and temperature check (below 100.4 F) for entrance.
  • Facemasks will be required to enter the Casino and Hotel. If a medical condition prevents you from wearing a mask, we ask that you return once masks are no longer required.
  • Hand sanitizer will be applied.

Check-In and Check-Out – Guests arriving will wait in the queuing area and wait for a Guest Service Agent to motion for the next guest to enter. The queuing area for registration is in place with clearly marked foot signage for appropriate distancing. You may dial 7545 to check out of your room and request your folio to be sent to the email on file.

Stay Over Service – To avoid direct contact, linens and towels will be changed only at check-out unless otherwise requested. If you are in need of any items during your stay, please contact the Front Desk by dialing 7545 with your request, and items will be delivered and placed at your door in a sealed bag. An additional empty bag will be provided in the event you wish to have housekeeping retrieve soiled linen and towels.

Guest Rooms - All consumable items have been replaced with single-use disposable products in a safely sealed bag. In addition to increased cleaning procedures, all high-touch areas are sanitized after each guest's departure and inspected by a Supervisor prior to the next guest occupancy. Housekeeping staff is not permitted to enter the room during the guest's stay.

Coffee Bar - Is temporarily closed.

Heated Pool - Pool and spas are temporarily unavailable.

Common Areas – Furniture has been removed and/or re-arraigned to allow for proper social distancing.

Bell Assistance – Bell assistance is temporarily unavailable. Carts are available for guests to use. Carts should be returned to the Front Desk or dial 7545 for cart retrieval.

Maintenance - Please contact the Front Desk for any maintenance issues by dialing 7545. If maintenance is required in your room, we ask that you practice social distancing during the service call.

Other Amenities and Services temporarily unavailable until further notice:

  • Casino and Hotel Valet
  • Bell Service
  • Heated Spas
  • Exercise Room
  • Business Center
  • Event Center
  • Minors Camp Arcade
  • Shuttle Service

Additional precautionary measures have been implemented:

Jackson Rancheria Casino Resort has implemented a number of precautions and procedures, modifications to the physical property, and cleaning and sanitizing protocols to protect guests and employees from Covid-19.

Plexiglass barriers have been installed at the Dreamcatcher’s Club®, Table Games, Casino Cashier’s Cage, Player Development, Margaret’s Café Bakery Case, Pacific Grill, Hotel, RV Park, and Retail Outlets to ensure safety and social distancing. Additional hand sanitizing stations have been placed throughout the property.

For the health and safety of all, we kindly ask that if you are experiencing any of these Covid-19 symptoms, that you please do not enter the Hotel or Casino:

  • Unexplained muscle aches
  • Cough
  • Fever
  • Difficulty Breathing

NOTE: If you are exhibiting any Covid-19 symptoms, security staff may take precautionary measures including temporarily restricting you from entering.

If you would like to send us a question or message, you may do so by clicking Contact Us at the bottom of this page and then follow the prompts. A Jackson Rancheria representative will respond promptly via email.

Thank you for your understanding. The Hotel may look different when you arrive, but we promise you’ll receive the warmest welcome, Rancheria Style®.

CONTACT US

12222 New York Ranch Road,CA 95642Jackson

Overview

A 24-hour casino and 6 restaurants and cafes are featured in this hotel. Rooms offer a flat-screen cable TV and free Wi-Fi. Sutter Ridge Winery is just 4.8 km from the property.

A work desk and ironing facilities are provided in each room at the Jackson Rancheria Casino Resort. Free toiletries and two and coffee-making facilities are also provided.

Jackson Rancheria Casino Resort features many on site restaurants. The Rancheria Buffet offers world cuisine options and Lone Wolf Restaurant and Lounge features indoor and veranda seating in a casual, yet upscale environment. Pacific Grill features Asian and Californian items. And various bakeries and cafes provide guests with a quick snack or beverage.

Located in the rolling Sierra Foothills, the hotel offers a 24-hour general store and gas station on site. A gift shop is available, and concerts are often featured in the property’s events facilities. A free shuttle service is provided throughout the property.

Located in historic gold country, roaring Camp Mining Company is 15 minutes’ drive away. Mt. Zion State Park is 12.9 km from the hotel.

Rooms: 6

When would you like to stay?

Facilities of Jackson Rancheria Casino Resort

Activities

  • Live music/Performance

Food & Drink

  • Restaurant
  • Bar
  • Snack bar
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Kid-friendly buffet

Pool and Spa

  • Pool/Beach towels

Transportation

  • Shuttle service (free)

Front Desk Services

  • 24-hour front desk
  • Newspapers
  • Ticket service
  • Baggage storage
  • ATM on site

Common Areas

  • Terrace
  • Game room
  • Sun deck
  • Shared lounge/TV area

Entertainment & Family Services

Henderson
  • Casino
  • Entertainment staff

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Meeting/Banquet facilities
  • Business center
  • Fax/Photocopying

Shops

Jackson Rancheria Casino

  • Gift shop
  • Shops (on site)
  • Convenience store (on site)

Miscellaneous

  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • VIP room facilities
  • Honeymoon suite
  • Elevator
  • Heating
  • Air conditioning

Safety & security

  • Safe
  • 24-hour security

Call Jackson Rancheria Casino Phone Number

  • Smoke alarms
  • Fire extinguishers

Safety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Face masks for guests available

Physical distancing

  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers

Internet

WiFi is available in public areas and is free of charge.

Parking

Free public parking is available on site (reservation is not needed).

Policies of Jackson Rancheria Casino Resort

These are general hotel policies for Jackson Rancheria Casino Resort. As they may vary per room type, please also check the room conditions.

Check-in

15:00 - 22:00 hours

Check-out

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to two children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 6.

There is no capacity for cribs in the room.

Jackson Rancheria Casino Resort Jackson Ca

Pets

Pets are not allowed.

Accepted credit cards

  • Mastercard
  • Visa
  • Discover
  • American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

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